Reviews & Testimonials

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Reviews & Testimonials 2019-08-03T10:50:33+00:00

At Genie Bath Systems, we pride ourselves with the level of customer service we provide to each and every one of our clients. We go above and beyond to make sure our clients homes are respected and projects completed with the utmost integrity. But don’t take our words for it. See what our actual clients are saying about us online.

Brian Tripp
Brian Tripp
22:07 10 Oct 19
Genie bath was a very helpful..and they did a great job on making sure I understand what was getting and what work would be done.
Crystal Flowers
Crystal Flowers
02:07 29 Jun 19
Our sales Rep Bradley worked with my husband and I to design the perfect shower for my us. Braxton and his crew were awesome and extremely professional and courteous. I am VERY pleased with the work they did. When We decide to remodel my second bathroom I would call them first. Braxton and his crew only!! They spoiled us!! Not only did they respond to my concerns, they took immediate action to respond to my questions and concerns. My bathroom went from unattractive to beautiful and amazing!read more
Tony Emerson
Tony Emerson
00:45 12 Apr 19
What an awesome company to deal with.they came out did an amazing job taking out the old and designing and putting in the new. My floors and walk in shower made my bathroom look like something from a resort or spa. Can’t say enough good words or praises for their work.
Delores Beck
Delores Beck
19:46 04 Jan 19
Genie did an awesome job. The Executive Designer, Trel, did an excellent presentation without all the pressure tactics. The quality of work is excellent and it was completed in a timely manner. They checked with me through each step of the process to make sure I got exactly what I wanted! I highly recommend Genie Bath more
Joel Goldenberg
Joel Goldenberg
00:41 05 Dec 18
Genie Bath Systems is a fantastic company. Unfortunately we were not able to utilize their service but Jerry Dixon was an amazing consultant. He walked us through the process and really understood what our desires were. Unfortunately it was a bit over our budget so we were not able to pull the trigger but Jerry completely understood and did not pressure us or try to “Buy” immediately. If you are looking for bathroom remodeling, definitely give Genie bath system a more
Alana Barfield
Alana Barfield
02:53 23 Oct 18
After a high-pressure sales pitch presented as an estimate, a "3 days tops" job turned into a month. The materials are good quality and the overall end result is fine now, but it was a circus during the install! First, someone drove a screw through the wall straight into an electrical outlet on the other side! Thank goodness the house didn't burn down when it shorted out inside the wall. After going back and forth with a supervisor "Aaron" who was never even there during the work, saying that it was an existing problem in the electrical system, it finally got fixed. When there's a brand new 3-inch screw going through the box, that is definitely not an existing wiring problem! Apparently they ran out of the screws they were supposed to be using and tried to improvise... Then, 2 floor tiles were cracked during the job and they had to be replaced. Luckily, the same tiles were in stock at the local big box so it was able to be repaired without changing the entire floor, but tack on another day of work. Then, the shower doors were installed upside down and backwards, so another trip had to be made for that to be remedied AFTER they had to order a completely new set of doors! So for 2 weeks we were shimmying into the shower behind a shelf at the back wall of the bathroom. All in all, for the price you pay for this type of shower, I'd expect the workmanship and attention to detail to be much better. The crew was very nice during the process and did eventually own up to and fix the flubs, but if I had to do it all over again, I'd buy a top of the line kit from a big box and have an independent contractor install it for half the cost. I was also encouraged to leave positive reviews in exchange for a gift card, which would explain a lot of the 5 star more
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Areas We Serve
Providing bathroom remodeling products and services throughout the San Antonio area!
Alamo Heights Balcones Heights Bandera Blanco Boerne
Bulverde Canyon Lake Castle Hills Castroville China Grove
Cibolo Converse Fair Oaks Ranch Garden Ridge Grey Forest
Helotes Hill Country Village Hollywood Park Kirby Kyle
Lakehills Leon Valley Live Oak New Braunfels Olmos Park
Pipe Creek Pleasanton San Antonio San Marcos Sandy Oaks
Schertz Seguin Selma Shavano Park Somerset
Spring Branch Stone Oak Terrell Hills Universal City Windcrest
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